What Are Kaspi.kz Seller Fees?
Kaspi.kz is Kazakhstan's largest ecommerce platform, listed on the London Stock Exchange and serving millions of active users. Selling on Kaspi involves understanding a multi-layered fee structure: category-based commission, VAT on fees, delivery logistics, and optional services like advertising.
The platform operates differently from Western marketplaces. Kaspi combines marketplace, fintech (Kaspi Gold, Kaspi Pay), and classifieds into one ecosystem. Sellers benefit from Kaspi's massive buyer traffic but must account for Kazakhstan-specific costs including VAT at 16%.
Kaspi.kz Fee Structure 2026
- Commission Fee: 4-14% of sale price, varying by product category
- VAT on Commission: 16% of the commission amount (Kazakhstan standard rate)
- Delivery Cost: Calculated per shipment, based on origin city, destination city, and package weight
- Kaspi Pay Fee: 0.95% processing fee on some transaction types
- Other Fees: Advertising, returns handling, and optional seller services
Kaspi Commission Rates by Category
- Electronics: ~4% (TVs, appliances)
- Computers & Laptops: ~6%
- Smartphones & Tablets: ~8%
- Books & Stationery: ~8%
- Home & Garden: ~10%
- Sports & Outdoors: ~10%
- Auto Parts: ~12%
- Clothing, Shoes & Fashion: ~14%
Note: Commission rates are indicative. Always verify the current rate for your specific category in the Kaspi seller portal.
Kaspi Fee Formulas
Commission Fee = Sale Price (KZT) × Category Commission Rate (%)
VAT on Commission = Commission Fee × 16%
Kaspi Pay Fee = Sale Price × 0.95% (if applicable)
Total Fees = Commission Fee + VAT on Commission + Delivery Cost + Kaspi Pay Fee + Other Fees
Final Payout = Sale Price − Total Fees
Effective Fee Rate = (Total Fees ÷ Sale Price) × 100%
Real-World Example
Scenario: Clothing item sold at KZT 50,000, commission 14%, delivery KZT 1,500, Kaspi Pay 0.95%
Sale Price: KZT 50,000
Commission (14%): 50,000 × 0.14 = KZT 7,000
VAT on Commission (16%): 7,000 × 0.16 = KZT 1,120
Delivery Cost: KZT 1,500
Kaspi Pay (0.95%): 50,000 × 0.0095 = KZT 475
Other Fees: KZT 0
Total Fees: 7,000 + 1,120 + 1,500 + 475 = KZT 10,095
Final Payout: 50,000 − 10,095 = KZT 39,905
Effective Fee Rate: 10,095 ÷ 50,000 = 20.2%
How to Use This Kaspi Fee Calculator
- Enter Sale Price — your listing price in Kazakhstani Tenge (KZT)
- Select Category — this determines the commission percentage
- Enter Delivery Cost — from the Kaspi seller portal delivery calculator
- Adjust VAT and Fees — 16% VAT and 0.95% Kaspi Pay are default
- Review Results — see exact fees and final payout
Frequently Asked Questions
What is the VAT rate on Kaspi.kz for sellers?
Kazakhstan VAT is 16%, applied to the commission fee amount (not the sale price). For example, if your commission is KZT 7,000, VAT on commission = KZT 1,120. VAT-registered sellers in Kazakhstan can typically reclaim this through the national VAT system.
How is Kaspi delivery cost calculated?
Kaspi delivery costs depend on three factors: the origin city (your warehouse), the destination city (customer location), and the package weight. Almaty-to-Almaty deliveries are cheapest. Shipping to remote regions like Shymkent, Karaganda, or Aktobe costs more. Use the Kaspi seller portal's delivery calculator for exact rates.
Can I reduce fees on Kaspi.kz?
Commission rates are fixed by category and cannot be negotiated. However, you can reduce total costs by: choosing efficient delivery options (Kaspi's logistics vs. self-delivery), optimizing product weight and packaging to lower delivery fees, running promotions at lower commission periods, and managing returns efficiently to avoid return handling costs.
What is Kaspi Pay and when does it apply?
Kaspi Pay is Kaspi's payment processing layer. A 0.95% fee applies to certain transaction types processed through Kaspi Pay. This is separate from the category commission. Check your seller dashboard to see which transactions are subject to Kaspi Pay fees.
Is Kaspi a good platform for Kazakhstan sellers?
Kaspi.kz is the dominant ecommerce platform in Kazakhstan with over 12 million active users. For sellers targeting the Kazakhstan market, Kaspi offers unmatched reach. The fee structure (commission + VAT + delivery) is comparable to other major platforms, but Kaspi's integrated payments and logistics ecosystem can simplify operations significantly.